Business Energy Reports
We provide research-based insights to optimize Business Energy Report programs, including behavioral tips and benchmarking, as well as other energy efficiency initiatives.
Business Energy Reports aim to reduce energy consumption in small to medium-sized businesses. These reports provide customers with information about their detailed energy use over time and offer tips for energy efficiency management. Our user-based research on consumer interaction and messaging strategies optimize communication and impact.
While there are considerable opportunities for improved efficiency through new technologies, behavior remains a fundamental roadblock. Deep energy savings can only happen if people participate, whether it is to replace inefficient equipment, upgrade homes and buildings, or engage in energy efficient behaviors. Social scientists leverage insights into the human mind and rigorous evaluation methodologies to develop and refine behavior interventions for energy demand reduction. This has been identified as an efficient means of reducing emissions, with potential savings of up to 300 million tons of greenhouse gases and $300 billion by 2020.
Energy feedback is the process of providing people information about their energy related activities to reinforce and/or suggest behavior change. It is receiving increasing attention as technology and infrastructure evolution allows more and more energy related data to be collected, processed, and sent back to consumers quickly and cheaply. Some of our earliest work explored energy feedback to understand the following:
- How these technologies teach customers about energy use and track ongoing performance.
- How features of the technology can impact energy saving potential.
- How differences in the way information is presented to users can impact their understanding and behavioral intentions.
How households engage with their energy is changing. Smart home technologies are opening the door to greater engagement and the market is evolving quickly. How do consumers, utilities, vendors, and retailers keep up with and influence these trends to support both short and long term sustainability? See Change has been studying smart home technology for almost a decade. We’ve explored market, technology, and consumer perspectives to understand how the sector is evolving, and how different stakeholders can help drive adoption of these technologies to deliver energy reductions, cost savings, and grid stability.
We are developing an internationally-validated and standardized toolkit to support researchers and evaluators in collecting behavioral data to identify impact and success of a behavioral intervention. This project is a collaboration with the International Energy Agency Demand Side Management Program (IEA-DSM) Task 24 on Behavior Change, with additional funding and support from Southern California Edison, Pacific Gas & Electricity, and Oberlin College.